Archive | Insights

Case Study April 2022

The Emmaus team recently worked very closely with an individual who had been in temporary accommodation for quite some time after a relationship breakdown. This person called Emmaus one day recently after receiving an eviction letter stating he must leave the property the following day. This person was horrified at the thought of living on the streets saying he would never be able to cope at his age. The East Riding Team quickly called the council who kindly agreed to extend his stay so long as the team provide an in-reach service. The team quickly got to work recognising that this person would make a great tenant. After applying to all that was available, the individual received a call to view a flat nearby.  This chap was very nervous on the day of the viewing as he didn’t want to get his hopes up. However, the viewing went really well, and he was offered the property. Acquiring this property also meant that he could stay close to his family which meant the world to him. Two weeks later, and will the help of the team, he finally moved in and had a place to call his own. The team were […]

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Case Study March 2022

The Emmaus Hull team have been working with a chap who has recently just become homeless, we secured him many of emergency beds, but he was just finding it difficult to attend these beds on a night-time. He struggles with alcohol and when he is drinking, he forgets where he needs to be. We perceived and we kept getting him emergency beds in the hope that he would turn up to them and not be sleeping on the street. After 2 weeks of trying and many times not turning up for any beds, he admitted to us that he has been messing us around and was genuinely sorry for doing this. The team liaised with Hull city council and was able to luckily secure him a main within a hostel. The team told him that this was his best chance to get off the street and that he could present there today, the team rang the hostel later in the day and he turned up for his room. The moral of this is that you need to be patient with people and not give up on them because they might not turn up to places and forget about needing to […]

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Case Study February 2022

The outreach team came across a gentleman who was rough sleeping but is not originally from Hull and has come from another city. We explained to him that he would not be able to access council provision due to not having local connection. He did not want to return to his hometown as he felt that he would get back in with the wrong crowd. We did offer to look into housing associations as you do not need a local connection to access these. Another avenue that we explored was if he would be suitable for Emmaus but unfortunately at the time, he was still using drugs. We managed to get him an assessment with a housing provider, but he failed to attend this assessment. He also had other appointments with services that he was failing to turn up for. The next time we saw him we asked why he was not going to appointments he said that he forgot about them or did not have time to attend them. Emmaus have got two crash pads that are running and ready to house people in and after exploring other housing providers a crash pad would ideally be the best thing […]

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Case Study January 2022

We were called out to a derelict factory as someone was sleeping there. We attended and the building was cold and dark as it was an open building. We didn’t find anyone there at first but the residents in the caravan site next door assured us that he will return later. We returned later that day and managed to locate the gentleman and we found him. He appeared to be homeless but upon further investigation, he had a room in a hostel but is refusing to go back due to mental health. We contacted the hostel to find out exactly what was going on. We were able to confirm where this gentleman was staying so the hostel were able to share this with mental health services to give this gentleman the support he needs. This shows how we work as part of a wider team to support rough sleepers so they have a robust package of support around them.

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Case Study March 2021

The outreach team have been working with a rough sleeper for 10 months on and off. We first came across him bedded down on a mattress that he found on the street. He initially told us that he was waiting for a friend and he will be going to stay with them later on. We kept visiting the area to make sure that he was not there and had indeed gone to go and stay with his friend. We went there day and night and when we visited, he was there 90% of the time. We asked him where his friend was, but he would say that he is still coming. This story went on for weeks and we knew that his friend was not coming. We understand that he might have felt embarrassed to tell us that he was rough sleeping but us as a team we do not judge people or want to make them feel embarrassed, we are just there to help as much as we can. We kept visiting him, but he would not engage very well with the outreach team, we made sure that he had warm clothes and bedding. We tried to see if he would […]

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