Archive | Insights

Case Study: November 2020

The Emmaus Outreach team have been working with a guy who has been on and off the streets for over a year now. We have tried numerous times to engage with him, but it is very hit and miss with this chap. Over the year that he has been rough sleeping we have secured him numerous beds across the city some of which he has turned up for but most of the time said he did not want to access the accommodation offered. We have also been working with his mental health worker and trying to get him to engage with this rough sleeper but with no success. This rough sleeper is very hard to engage with, but we must try and gain his trust so that when we do see him, he can have a chat with us about his problems. We did manage to secure him a room at a hostel where he stayed for a month but unfortunately was asked to leave due to his behaviour, so we were back to square one and he was now back on the streets. It was now approaching winter and we were getting more and more concerned about his welfare […]

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Case Study: August to December 2020

A young man was sat on the street late at night in August was found by an organisation who deal with working women. They called me and said they were with someone who was homeless and asked if I would come and see him. I responded and went to see him. He seemed very young and vulnerable and spoke very quietly. I asked him his name, date of birth and lots of other information we usually ask. We filled out a form for a housing association and he was happy with this. He told us he had been convicted for arson previously so this limited his options. I knew his case would be difficult after this point as there are very few places that will accept people with previous convictions of arson because their insurance does not cover it. The young man also told me that he never wants to return to a hostel as he previously was bullied. After filling out the Humbercare form I said there was nothing I could do for him immediately as he didn’t want to go into hostels. After further investigation I found out that this young man was convicted for arson at his […]

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Case Study – SB

Safe to say the year 2020 has been rocky for everyone, but for someone with no fixed abode it is particularly difficult. It’s been a tough year, having had a short-term tough relationship, several heartbreaking losses (one being the death of my sister), losing my job and accommodation in the space of an hour and lock down rules making certain places no longer an option, I felt massively overwhelmed with little hope. It felt like it was one thing after another and this in turn impacted my mental health. I found myself making bad choices, spending time with people up to no good and turned to excessive alcohol drinking and developing a poor attitude towards my physical health. Over 6 months on and off I was sofa surfing, which is very unsettling and sadly becoming very common. Some nights I stayed over the bridge with family and some nights, I didn’t sleep at all. When I had nowhere sorted to go or if last minute, I wasn’t able to stay where I had arranged, I would find myself walking from one end of Hull to the other. The longest time spent consecutively with nowhere to go, setting off late from […]

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Case Study – sofa surfing

Alison P has been working with a gentleman who had been sofa surfing and rough sleeping for over four months.  He was a victim of domestic violence but would  not report this to the Police or accept support for this at the time of being on the streets. The Gentleman was drinking alcohol excessively to compensate for the situation he had found himself in.  A situation that had been going on for many years. Alison built up trust with the gentleman over time and a move out plan from the marital home into a temporary crash pad was arranged.  Ongoing work and support is now being offered in the crash pad with Simon and Alison. The gentleman is now working with the Alcohol service and has been referred for support with the domestic violence team. This is the first time he has ever accepted this help. The team will be working with the East Riding Council to arrange a permanent housing solution within a twelve-week period.  A furniture package will be included in the move on and white goods funding will also be applied for.

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July Case Study – KS

The team had been working with a chap who was staying under a bridge just outside the city centre for around 8 months. He wasn’t always there when we went and we soon found out the best time to find him there was the weekend. He had very limited English and didn’t really want to engage with the team. We even tried to use translation devices, but he refused to speak into them. He did tell us that he was working at one of the factory’s in the town but wouldn’t tell us which agency he was working for. We had spent months going to speak to this individual, trying to offer support and help with documents and accommodation but he didn’t engage with the team. During the early months of lock down this individual was given some where to stay. He stayed in the accommodation, but he made no effort to engage with the services that were made available to him to over the 3 months he was accommodated. They tried to help him with his settled status and help him obtain the correct and relevant documents to help with this, but he didn’t listen to the advice and […]

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July Case Study – KK

The Hull outreach team have been working with a guy who is originally from Poland. He had no intention of moving back there as he said he has settled in Hull. We did say that there is a scheme that would enable to get back to Poland for free, but he politely declined this. In the height of Covid-19 this rough sleeper was very anxious about accommodation due to not wanting to be in hostels for fear of catching Covid-19. This rough sleeper did have a few medical concerns and he was alcohol dependant. We worked with other relevant agencies such as Hull City Council, Renew and the Quays to make sure that they could help with the issues that he was facing. Due to the rough sleeper sleeping outside and the amount of alcohol he was drinking per day it was having a detrimental effect on his physical health. We spoke to the rough sleeper and gave him some options. The only option that Hull City Council was offering at the time was a hostel. The rough sleeper took this even though he was very anxious about taken it but in the end thought it was the best option. […]

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Summer Case Study 4

We became aware of a male in his mid-thirties when speaking to Adult Social Services who was rough sleeping in a garage. He had not long returned to the East Riding from the North West following a relationship breakdown. He had also had a number of unfortunate events that had culminated in a downward spiral resulting in homelessness. We engaged with him and he presented well with no alcohol or drug issues which made him a good candidate to come into Emmaus as a companion. This application was successful and he came into Emmaus as a companion the following day after we had seen him. He struggled with assimilation into the Emmaus community as it wasn’t the right solution at that time due to the volume of people in the community and returned to the garage. We visited him at the garage and brought him into the East Riding Crash Pad to give him an address for him to correspond from, to engage with other agencies and for us to work with him to search for permanent housing. He moved into the ER Crash Pad successfully and it became apparent straight away that this was the better option for him […]

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Summer Case Study 3

The Hull Outreach Team came across a rough sleeper who said that he come from Leeds on the train and that he wanted to try and find his brother who was in Hull. This rough sleeper said that he did have accommodation in Leeds but did not wish to return. The team spoke with his support worker in Leeds and they said he was so close to getting permanent accommodation because he had been in a hostel for a year. Emmaus tried to find a bed for the rough sleeper, but he did not want to go into any emergency accommodation and said that he was fine sleeping outside. His support worker confirmed that he had mental health issues and that he is alcohol dependant and has been drinking alcohol for 9 months straight. I told the rough sleeper that we would come and find him the following day and support him to the relevant services due to it been late at night and no services were open. The next day we found this rough sleeper slouched in a bus stop and he said that he did not remember speaking with the team the day before and he told us […]

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Summer Case Study 2

The Outreach Team came across a tent during their shift. They approached it and found a young man inside. He was a little unsure at first and did not want to share much information with us. After getting into a conversation with him he told us that he has been released from prison with no fixed abode and had no where to go, so he was forced to sleep on the streets. He had no source of income and was not in receipt of any benefits. We worked with him to discuss his options with regards to housing. He said he had an appointment with the council housing options which he was going to attend that week. We encouraged him to go there and to explain his situation to them. We said we could help him to set up a benefits claim and he was happy for us to support him with this. The next time we visited he was a little more relaxed and he started to open up to us. He told us he was struggling with his mental health due to his situation and that he uses cannabis to deal with his thoughts. We advised that we […]

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Summer Case Study 1

The Hull Outreach team came across a chap who was rough sleeping near one of the hostels in the town after he was asked to leave due to his behaviour. He said his girlfriend had been taken to the hospital and was being kept in and he was worried about her. He said this was why he was acting the way he had been. He also made us aware he had various medical conditions and he needed to pick up his medication for these, while also needing some stitches removing from a wound to his eye. We contacted his partner to reassure him she was OK and in the best place to help her get better. We also accompanied him to the doctors and then the pharmacy to collect his medication and have his stiches removed. We then spent time with him trying to get some accommodation within other emergency accommodation in the city. We spoke to the housing team about this. Unfortunately he had been asked to leave other emergency accommodation due to behaviour recently and was unable to access the services there. We spoke to him about another accommodation option within the city which we could refer to […]

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