Archive | Outreach


One Million Steps in May

The Emmaus Outreach Team are out on an escapade to raise money! Trying to reach a whopping 1,000,000 steps whilst helping the homeless in the month of May. This is to raise funds, after what has been a tough year for all, for Emmaus Hull And East Riding. At Emmaus we are passionate about serving those in need and giving all that we can to end homelessness. The money raised will be utilised to sustain the work Emmaus already do and help increase the great accomplishments happening within our region. It doesn’t matter how much you want to give, whether it is £100 or £0.01 for a step taken, all donations are welcome and are greatly appreciated. Click here to sponsor us!

Continue Reading 0

Case Study March 2021

The outreach team have been working with a rough sleeper for 10 months on and off. We first came across him bedded down on a mattress that he found on the street. He initially told us that he was waiting for a friend and he will be going to stay with them later on. We kept visiting the area to make sure that he was not there and had indeed gone to go and stay with his friend. We went there day and night and when we visited, he was there 90% of the time. We asked him where his friend was, but he would say that he is still coming. This story went on for weeks and we knew that his friend was not coming. We understand that he might have felt embarrassed to tell us that he was rough sleeping but us as a team we do not judge people or want to make them feel embarrassed, we are just there to help as much as we can. We kept visiting him, but he would not engage very well with the outreach team, we made sure that he had warm clothes and bedding. We tried to see if he would […]

Continue Reading 0

Case Study: February 2021

The Outreach team have been working very hard during February to combat homelessness. We have been working nonstop to ensure that anyone that is either homeless or at risk of homelessness are given the advice and support to prevent or help them to find alternative accommodation and not have to spend a night on the street. The Outreach team work with individuals that are entrenched and have been on the street for years. Regarding the people that are entrenched and living on the street, it could take weeks, months and years to build a relationship with and once they feel that they can trust you, it will help to enable them to possibly think about the idea of coming indoors. For some of the rough sleepers that we have that are entrenched it is vital that we work with them around all aspects of their life because some people are on the street due to a whole of array of issues that they have experienced in the past or present. For some of these people the thought about going indoors is daunting and can be scary when they have got used to living on the streets. We work closely with […]

Continue Reading 0

Case Study: January 2021-2

At the start of January, I came across a man who we used to see quite often on the street last year. It turned out that he was homeless again. He approached us outside of one of the hostels on his bike and told us that he was no longer able to return to his HMO as he was accused of drug dealing. We asked if he would like us to get in touch with housing options to try and get him into a hostel for the night. He said yes, but he needs to go somewhere first and would be back in 10 minutes. We gave him a meeting spot and waited there for half an hour, but he did not return. Whilst we were waiting for him, I did some investigating into his situation. I called around the hostels and he was banned from one of them but the other had a main room available and suggested that we work quickly to try and move him straight into a main room. Because the man did not return, we tried to find him but he was nowhere to be found. A few days later the man was walking around […]

Continue Reading 0

Case Study: January 2021

The Outreach team was alerted by the police to a vulnerable adult that was rough sleeping the night before due to a relationship breakdown. We went to visit the rough sleeper and he was very grateful that we went to see him as he was afraid and did not know what to do. We asked him some questions to guage what services needed to be involved and what the best help would be for him. He told us that he has a brain injury and that he also has other underlying health conditions and that if he is alone on the street he could deteriorate very quickly and become seriously ill. This gentleman suffers with seizures due to his brain injury and he said that they are more frequent when he is stressed. He told us that he had one last night due to stressing about being on the street. The outreach team walked down to a place called Park Street which is an assessment centre for the homeless. He was assessed by the Riverside staff who determined that he would not be suitable for hostels. He was offered a stay on an e-bed at Park street, but he refused […]

Continue Reading 0

Case Study December:2

It is getting colder and colder outside and we are now in the height of Covid-19. It is a scary world to be living in especially for the people that are living on the streets. We are working day in and day out to get rough sleepers off the street. We have been working closely with all the services which include; Renew, Assertive engagement team, The Pathways team, Humberside police, Purple house, Hull City Council and Soup kitchens which provide food for the homeless, some of whom have provided this all throughout the pandemic. Without the vital support that these services provide we would not be in the good position we are in today in Hull, continuing to have low numbers of rough sleepers on the street. We are getting one step closer to ending homelessness but there is still a lot to be done. The outreach team will now be focusing on welfare checking people that are rough sleeping and making sure that if they do have to sleep outside we are helping them with their mental health, physical health and pointing them in the right direction to speak with the services that can help them further than what […]

Continue Reading 0

Case Study December

I met this man after my colleague started his settled status application with him because he is from a European country and he needed help as he was homeless and spoke very limited English. After this, he came onto my case load and I began to meet him. He lives in a tent but said that he only goes there after 1am and leaves early in the morning at 6am. These times are not during our normal working hours so we are planning to check if this is true when we do the monthly RSI count. In the meantime we have been doing different things to his tent, by placing different things, like warm clothing or leaving his tent unzipped a little to see if anything has been moved the following day. When we checked the things we changed had been altered back and moved, so this proves he is in fact going back to the tent. This man has no income or access to benefits which means he cannot access any hostels. During my time with this man it has been difficult as I have tried to do things that we have never done before. This man has no […]

Continue Reading 0

Case Study – sofa surfing

Alison P has been working with a gentleman who had been sofa surfing and rough sleeping for over four months.  He was a victim of domestic violence but would  not report this to the Police or accept support for this at the time of being on the streets. The Gentleman was drinking alcohol excessively to compensate for the situation he had found himself in.  A situation that had been going on for many years. Alison built up trust with the gentleman over time and a move out plan from the marital home into a temporary crash pad was arranged.  Ongoing work and support is now being offered in the crash pad with Simon and Alison. The gentleman is now working with the Alcohol service and has been referred for support with the domestic violence team. This is the first time he has ever accepted this help. The team will be working with the East Riding Council to arrange a permanent housing solution within a twelve-week period.  A furniture package will be included in the move on and white goods funding will also be applied for.

Continue Reading 1

July Case Study – KS

The team had been working with a chap who was staying under a bridge just outside the city centre for around 8 months. He wasn’t always there when we went and we soon found out the best time to find him there was the weekend. He had very limited English and didn’t really want to engage with the team. We even tried to use translation devices, but he refused to speak into them. He did tell us that he was working at one of the factory’s in the town but wouldn’t tell us which agency he was working for. We had spent months going to speak to this individual, trying to offer support and help with documents and accommodation but he didn’t engage with the team. During the early months of lock down this individual was given some where to stay. He stayed in the accommodation, but he made no effort to engage with the services that were made available to him to over the 3 months he was accommodated. They tried to help him with his settled status and help him obtain the correct and relevant documents to help with this, but he didn’t listen to the advice and […]

Continue Reading 0

July Case Study – KK

The Hull outreach team have been working with a guy who is originally from Poland. He had no intention of moving back there as he said he has settled in Hull. We did say that there is a scheme that would enable to get back to Poland for free, but he politely declined this. In the height of Covid-19 this rough sleeper was very anxious about accommodation due to not wanting to be in hostels for fear of catching Covid-19. This rough sleeper did have a few medical concerns and he was alcohol dependant. We worked with other relevant agencies such as Hull City Council, Renew and the Quays to make sure that they could help with the issues that he was facing. Due to the rough sleeper sleeping outside and the amount of alcohol he was drinking per day it was having a detrimental effect on his physical health. We spoke to the rough sleeper and gave him some options. The only option that Hull City Council was offering at the time was a hostel. The rough sleeper took this even though he was very anxious about taken it but in the end thought it was the best option. […]

Continue Reading 0